Kada Health Operating System

A Health System, Hospital, and Provider Management Solution for Exceptional Performance and Transformational Improvement

Whether you lead a large health system, a smaller community-essential hospital, or a physician group practice owning diagnostic and surgical sites, you are dealing with an array of unprecedented challenges including declining reimbursement, spiraling labor costs, rising cost of debt, mounting pressure to redesign care delivery models, and a rapid shift to ambulatory sites, among others.

While you grapple with these challenges, you are also responsible for maintaining quality, improving care access, elevating patient experience, and ensuring long-term financial stability.

Pulled in all directions, you need a leadership system that gives you tools and a framework for achieving exceptional performance: the Kada Health Operating System.

Central to KHOS: The "A + B" Core of Provider Efficiency and Patient Flow

Provider Efficiency

Be the best place for doctors and clinical staff to give care. KHOS creates a relentless focus on workflow and system optimization to maximize physician and caregiver time with patients.

Patient Flow

Be the best place to receive care. Minimize the time required for patients to access care and move through the care continuum. Create a culture reducing the time it takes for patients to receive care.

The Impact of KHOS

KHOS evolved from the leadership principles and management systems used at Beaumont Hospital in Royal Oak, Michigan. Now part of Corewell Health, Beaumont achieved national recognition as a leader in care quality, patient safety and price efficiency.

Care Excellence Reputation

Top 5% of all US hospitals as ranked by US News & World Report, with nine or more specialties consistently ranked among the nation’s best.

Quality Safety

Consistently a top 10 performer for care quality and safety among the prestigious teaching hospital and academic medical center members of the University HealthSystem Consortium (UHC).

Care Efficiency & Affordability

Top 10% of all US hospitals for efficiency and and affordable prices as ranked by RAND.

Implementing KHOS: The Seven Elements

Step 1: Engage Frontline

Engage frontline physician leaders as members of the Executive Team.

Doctors are both service suppliers and customers. Including multiple physician voices in the executive team enhances decision-making and implementation of key initiatives.

Create clarity of goals and priorities using a balanced scorecard.

KHOS uses a balanced scorecard to guide work in the organization, creating alignment from the board of directors to frontline staff.

Track performance trends for key metrics using control charts.

The scorecard includes an internal and external metric for each scorecard domain. Metrics are monitored using control charts that show performance trends and benchmark comparisons.

Accelerate the pace of decision-making.

Focus executive meetings on making decisions, not distributing information on performance. The KHOS Executive Brief standardizes how decisions are framed, fostering efficient and timely decision-making.

Ensure an “all-staff” focus on patient flow and provider efficiency.

An intense, organization-wide focus on improving efficiency for providers and access for patients yields improvement across the balanced scorecard. It becomes the driving force of company culture.

Engage all personnel in improvement.

Encourage all staff to contribute to ideas for improvement, leveraging their knowledge and insights.

Foster a culture of continuous improvement and empowerment that decentralizes decision-making to the front-line.

Distribute authority for making decisions and implementing change to local leaders and staff when initiatives are low cost, low risk, easy to do and easy to undo.

Let's Get Started

Contact us today and let’s talk about how we can succeed together using the Kada Health Operating System.

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